Is this a self-service community platform we configure ourselves?
No. Connact Networks is a productised enterprise service. We bring a reusable foundation, then design, integrate, brand and deploy a distinct product for your institution. There is no signup, no tenant and no template gallery.
Who owns the brand, the data and the governance rules?
You do. The institution owns its product direction, brand, data and governance. Deployment model, data flows and operational responsibilities are agreed during discovery and written down before delivery begins.
Why does the engagement have to begin with paid discovery?
Because the right network model depends on member journeys, governance, existing systems, hosting constraints and how success will be measured. Discovery makes those decisions explicit before anyone commits to delivery. You keep the prototype, scope, roadmap and investment range whether or not we build it.
What does it actually cost?
Discovery is a fixed fee. Design and delivery are quoted as a programme once discovery has defined the scope. Ongoing cost is an annual institution-wide licence plus an evolution retainer, never per seat, so the network does not get more expensive because it succeeded. We share indicative ranges in the first conversation.
Can it run inside our own cloud, or in our country?
Yes. Connact-managed cloud, your own cloud or private environment, and in-country residency are all supported deployment models. The complete system, application, database, search, storage and media, deploys as containers into your environment, under your own keys and network perimeter.
How does it integrate with our CRM, CMS and identity provider?
Through OpenAPI-documented REST APIs, OAuth 2.0 and OpenID Connect, event webhooks and a TypeScript SDK. Your CRM or membership system stays authoritative for eligibility and records; the network receives or verifies only the signals you approve.
What happens to our existing public website?
It stays. The website informs the world, the network activates the community, and the CRM verifies the relationship. We do not duplicate your public site. We convert its visitors into identified, governed participation.
Do you support Arabic and right-to-left?
Yes. Layout, typography and bilingual information architecture are designed in from discovery, not added afterward. Right-to-left affects the whole product, which is why it has to be a decision made early.